FAQ

Why do I need a tassi?

Watch this video, and you'll see why everyone needs a tassi!

 

I can't find a specific color I've seen before. Do you have it?

Tassi colors are updated based on the season or current trends, so the available assortment can change. All the colors we currently have in stock are found here

How long will it take to receive my order?

Your order will ship within 1 business day of the order date. Orders are shipped via USPS with a typical transit time of 1-7 business days. Your tracking number will be emailed to you. 

How do I clean my Tassi?

Machine wash cold on delicate cycle; do not bleach. Tumble dry low; do not iron.

I'd like to return my Tassi. What should I do?

Please read our Returns Policy and instructions here.

I'd like to sell Tassi in my store. How can I open a wholesale account?

Please contact us and we will get back to you with more information regarding opening a wholesale account.

I already have a wholesale account, but I can't log in to your new website. Can you help?

Terravate Beauty is pleased to announce that as of December 7, 2016, we became the proud owners of Tassi. Please contact us about transferring your wholesale account.